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Annex I: Terms of Reference for SDNP/SEMP NPPS and IT Consultants

SDNP Co-ordinator:

Under the supervision of the Project Director and in consultation with the Steering Committee and UNDP, with the assistance of SDNP_NY, the SDNP Co-ordinator will be responsible for all aspects of implementing and managing the SDNP project.

  • The SDNP Co-ordinator will be expected to have a very good understanding of the issues related to and main players involved in promoting sustainable development in Bangladesh and otherwise, a demonstrated understanding of the use of information technology for computer mediated communications, demonstrated and strong managerial skills, have good writing skills, and have good interpersonal and communication skills along with initiative and drive.
  • The SDNP Co-ordinator will be responsible for helping to develop, adapt and implement the program of work and a detailed budget based on the approved project document. He or she will be responsible for managing the small SDNP Co-ordination Unit, for undertaking and/or supervising the ongoing tasks of research and analysis, for making recommendations regarding priorities and the expenditure of funds, and for doing this in consultation with members of the SDNP Steering Committee and others mentioned above.

The Co-ordinator will also be responsible for developing marketing and business plan and/or other plans for the ongoing operation of the SDNP with the objective of placing the operation of a self-sustaining basis.

The SDNP Co-ordinator will be an entrepreneur for the SDNP.

The SDNP Co-ordinator will work closely with the SDNP Steering Committee, the UNDP Resident Representative and his/her staff and consult with the Technical Advisor SDNP in New York.

In consultation with other SDNP staff, the SDNP Steering Committee and partners in the SEMP programme, as appropriate. The SDNP Co-ordinator will:

  • Help develop the main programme areas for the SDNP to focus on. This will include identifying local and other sources of information and expertise on issues related to sustainable development in Bangladesh, and developing a variety of information products and service to disseminate and communicate this information.
  • A key component of this will be marketing information products and services, which do not impinge on its mission to provide access to important Sustainable Development information. The SDNP Co-ordinator, with the help of the Steering Committee will develop and implement a marketing plan and eventually, the business plan for the SDNP.

Database Programmer

To design, implement, and support Web-oriented database applications as well as off-line modes of adding to SDNP databases for those without internet connectivity.

Requirements:

  • At least two years of experience in database application development based on Oracle and SQL compliant database software.
  • Advanced Programming knowledge in Java, CGI, and Perl.
  • Experience in Database integration for the Web.
  • Basic administrative skills in UNIX, Linux and TCP/IP network protocols.
  • HTML, Java, JavaScript, Server-Side Development, Servlets, and XML
  • An university degree in computer science or a related field.
  • An excellent command of English.

Web & General System Administrator

Responsible for providing general systems administration and support for Solaris and Linux servers running Apache (including support electronic mail, news, ftp server and WWW server directory); maintain internal network equipment of routers, servers and network hubs and support, tuning, maintenance, and uptime of network equipment linking a number of separate facilities; maintain secure, reliable Internet connection along with Internet related services; maintain remote access network equipment configuration of CISCO Routers, switches DNS and load balancing systems; firewall deployment, maintenance and auditing; system level security issues; backup management.

Requirements:

  • Requires 3+ years experience installing and configuring Solaris and Linux (TCP/IP, NFS, DNS/NIS, etc.), automating administrative tasks with Perl, shell scripts and conducting security audits;
  • Experience with a variety of communications equipment, LAN/WAN including modems, routers, switches, etc; experience troubleshooting and distinguishing between network and system problems, performance monitoring and tuning.
  • Familiar with backup strategies, disaster recovery strategies, remote management and administration, networking over TCP/ IP, Raid Systems. Sun or Linux Cluster Experience would be a plus.
  • A university degree in computer science or a related field.
  • Must be willing to be on call, carry a mobile phone and respond during off hours

Assist System Administrator

Responsible for providing backup to the general systems administrator involving support for Solaris and Linux servers running Apache (including support electronic mail, news, ftp server and WWW server directory); maintain and troubleshoot internal network equipment of routers, servers and network hubs and; maintain and troubleshoot Internet connection along with Internet related services and monitor security of services; maintain remote access network equipment; backup management

Requirements:

  • Requires 2 years experience installing and configuring Solaris and Linux (TCP/IP, NFS, DNS/NIS, etc.), automating administrative tasks with Perl, shell scripts and conducting security audits;
  • Experience with a variety of communications equipment, LAN/WAN including modems, routers, switches, etc.
  • Familiar with backup strategies, disaster recovery strategies, remote management and administration, networking over TCP/IP
  • A university degree in computer science or a related field.

IT Trainers for Training of Partners/General Users (2)

Responsible for providing IT training and training other trainers to provide telephone and onsite training and support for software installation, configuration, internet application use, website production and use of forms.

Requirement:

  • Someone with a strong combination of customer service and technical skills.
  • 2 to 3 years software support training or help desk experience,
  • configuration knowledge and experience of Windows NT/98/95.
  • advanced Internet skills.
  • experience of scanning documents and conversion of documents to pdf

IT Trainer: Trainer of Trainers

Responsible for providing IT training of technical staff in the regional nodes and partner organisations. This training could also be offered at a price to unrelated organisations.

Requirement:

  • Someone with a strong combination of customer service and technical skills.
  • Requires 2 years experience installing and configuring Solaris and Linux (TCP/IP, NFS, DNS/NIS, etc.), automating administrative tasks with Perl, shell scripts and conducting security audits, configuring and maintaining of UNIX services such as HM, Sendmail, FTP, UUCP, News and UNIX networking TCP/IP and related network protocols.
  • 2 to 3 years software support, training
  • Familiarity with configuration and experience of Windows NT/98/95 and NT server a plus.
  • Programming knowledge of Java, CGI, and Perl.
  • An university degree in computer science or a related field.

Web Developer

The Web Developer is responsible for designing and maintaining the SEMP/SDNP Portal Web site as well as helping to design related partner sites; create new pages, design and maintain clear navigation and site organisation; the developer will also need to work with the designer in creating presentations and other graphic design projects for promotion; co-ordinate integration of site components and test links, scripts, and CGI programs before moving site to production servers.

Requirements

  • Candidates should have a minimum of 2 years experience in web design and be highly knowledgeable in HTML, XML, JavaScript and CGI programming; Experience of database web integration would be a plus.
  • Have some experience and skills with image creation and manipulation software such as Adobe PhotoShop and Adobe Illustrator,
  • Capable of understanding design; technical, scheduling and platform issues relevant to deployment of large, multi-disciplinary Internet-based projects, including web medium and browser restrictions/capabilities, such as colour palette issues; file optimisation, and multi-platform testing.

Web Designer

The Web Designer is responsible for designing and maintaining the look and feel of the SEMP-SDNP Portal web site as well as designing and publishing content for our other related partner sites; creating new pages, translating content into HTML; the designer will also need to work with the developer to create presentations and other graphic design projects for promotion.

Requirements:

  • The successful candidate must also possess an eye for design
  • Have a high level of proficiency in graphics design programs such as PhotoShop and Illustrator.
  • Have a minimum of 2 years experience in web design and be highly knowledgeable in HTML, JavaScript
  • Capable of understanding design, technical, scheduling and platform issues relevant to deployment of large, multi-disciplinary Internet-based projects, including web medium and browser restrictions/capabilities such as colour palette issues; file optimisation and multi-platform testing.

Management Consultant on Business Plan for SDNP (1 consultant for 3 months)

Building on the TOR for the Preparatory Assistance for Organising Workshop on Implementation of SDNP, the consultant is expected to: survey SEMP partners and related organisations to

  • Identify target users of SDNP's services such as connectivity, training etc. Are there target users outside of the SEMP partners and UN agencies and NGOs. How can the expatriate Bangladeshi community and private sector be a market for SDNP?
  • Identify target services that can be sold by SDNP: explore alternatives to selling connectivity and data such as value added services; technical support to partners; training; application and project development for UNDP, the UN system and other partners; facilitation of reporting via IT for related national and sub-regional projects; and web page design, hosting and maintenance; research and information searches on related concerns; and advertising.
  • Evaluate Comparative Advantage of SDNP in providing these services: Survey ISPs, training institutes and other private sector providers of SDNP type services.

Prepare a business plan for SDNP's operations and evaluate whether it can occupy the niche of value added Internet service provider for presentation by SDNP co-ordinator to the Steering Committee.

Requirement:

  • The consultant is expected to have both a managerial background and some familiarity with survey methods and business plan formulation.
  • The consultant should also have an understanding and experience of IT services and technology, and their deployment in the service of sustainable development.

Management Consultant on Needs & Resource Assessment of SDNP Partners & Related Agencies

This survey can be done in combination/co-ordination with the organisation of the survey for the formulation of a business plan for SDNP, the consultant is expected to undertake a Needs and Resource Assessment of Partners so as to compile an inventory of resources that need to be put on-line:

  • Survey SEMP partners and determine the extent, nature and format of their data
  • Compile profile information (basic contact, description of organisation, description of on-going work, current projects, areas of expertise, areas of concentration) to facilitate development of SEMP/SDNP contacts and partners database.
  • Determine priority of information to be put on-line
  • Determine whether web development and hosting services are required.

Requirement:

  • The consultant is expected to have a familiarity with survey methods and conducting of interviews.
  • The consultant should also have an understanding and experience of IT services and technology, and their deployment in the service of sustainable development.

For reasons of continuity and because the consultant does possess both management related and IT skills it is suggested that Saleh Khan who was hired by BIDS to present the technical keynote address for the SDNP Inception Workshop be hired for a further three months to undertake these two related tasks.


Annex 2: The Pilot Phase Project - Technical Setup

Connectivity Options for Mother Node:

ISP

# of dial-up lines

33.6 lease line (/month)

VSAT (/month)

Radio Modem (64k)

ZakNet (download only)

BOL

116

$ 1000 if telephone line is theirs

$ 20,000 for 128k

2 mil. Taka for installation of radio modems

 

SACTEL

Planned: 80 regular & 10 dedicated corporate

$ 2000

$ 6000 for 64 k

   

Grameen Cybernet

80

$ 400 if telephone line is ours

$ 800 if telephone line is theirs

$ 8000 for 64 k

$ 12,000 for 128 k

 

3 GB: 60,000 Taka

6 GB: 100,00 Taka

12 GB: 150,000 Taka

IBM

   

$ 7000

   

Hutchinson (Independent VSAT)

   

$ 6000 for installation + $ 4030/month

   

Proshika

   

$ 9000

$ 20.0007 +

 

The Pilot Phase Project (PPP) is planned keeping the "Daughter Nodes" of the SDN in mind. In the later stage the PPP will be moved to a nodal point and the setup will be duplicated there.

For details of Technical Setup.

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